Why It's Special

Enables real-time and historical analysis

TrueCall offers a unique perspective of your wireless network and customer experience. It enables you to quickly pinpoint trouble spots and identify solutions to improve network performance. In addition, it provides a full range of capabilities to support decisions in engineering, operations, sales and marketing, regulatory compliance and reporting, as well as customer care.

Generates accurate usage maps for network optimization

TrueCall allows users to map calls and save them for up to one year. This data can be used by performance engineers to:

• Examine cell overshooting and areas of interference
• Study call traffic and locate dropped or failed calls
• Drive-test augmentation (see how)
• Understand demand density or drill down to map usage for an actual number

Provides first-to-market LTE support

TrueCall supports current 3G standards and will be the first commercial network visualization application available for LTE networks, later this year.

Delivers reports for marketing & regulatory teams

TrueCall generates reports on the key performance indicators of network elements and information by handset manufacturer equipment type. Learn which data customers are consuming the most bandwidth or what foreign country code is called by the most subscribers in a particular market or region. The reporting capabilities within TrueCall are extremely powerful.

Enables customer care to diagnose problems in real time

Customer support representatives can have real-time and historic subscriber information to better diagnose and troubleshoot concerns. More detailed information can also be provided to performance engineering after the support call to address the root cause of a subscriber’s issue.