Benefits

Since TrueCall was a truly innovative product when it was first developed, our engineers were not constrained by historic workflows or standard operating procedures in their approach to the problems it solves. TrueCall was created to allow performance engineers to visualize their network through all the calls that were placed through it. Our products enable engineers to:

• Perform powerful optimization through a tool that’s easy to use - Although designed for use by performance engineers, the workflow offered by TrueCall is intuitive and easy to use. The application lets engineers consider maps, reports, graphs and call detail records with cross-linking among all elements
• Avoid the cost and complexity of external databases - TrueCall includes a built-in subscriber database, avoiding the requirement for expensive and complex third-party databases
• Support other functional areas in the service provider – TrueCall enables the engineering team to efficiently support other groups within the wireless carrier, including customer care (who can access the software directly), marketing (for target marketing efforts), regulatory (for more accurate tax remittance) and law enforcement requirements (for call trace and lawful interception)